BANK HOME BANK ACCOUNTS INVESTMENTS LOANS MORTGAGES CREDIT CARD TODAY'S RATES SERVICES AND FEES Deposits Services and Fees Manulife One Services and Fees Access Card PROFESSIONAL ADVICE CUSTOMER CENTRE ONLINE SECURITY CAREERS	Manulife Bank Access Card ABM network Protect your PIN Accessing your money is easy with your Manulife Bank Access Card. With your card you can: use Manulife Bank's Internet banking and telephone banking services, make purchases at millions of merchants worldwide, make cash withdrawals at thousands of ABMs (Automated Banking Machines) in Canada or around the world, make deposits at Canadian deposit-taking ABMs displaying THE EXCHANGE® logo1, and use your Manulife Bank Access Card anywhere you see the Interac, Cirrus, Maestro, EXCHANGE or ACCEL symbols worldwide. Access Cards are automatically issued when you open a Manulife One account, Advantage Account and/or our line of credit products. Top ABM network No-charge deposits can be made in Canada using Manulife Bank Access Cards in deposit-taking ABMs displaying THE EXCHANGE logo. By using these ABMs, Manulife Bank Access Cardholders can also make withdrawals without incurring convenience fees charged by other financial institutions. To find THE EXCHANGE Network ABMs, which are located throughout Canada, visit the ABM locator on THE EXCHANGE website. When in the United States, you can use your Manulife Bank Access Card for debit transactions at locations displaying The ACCEL logo and at over 26,000 ABMs2 displaying THE EXCHANGE logo. Top Protect your PIN Always keep your Personal Indentification Number (PIN) secret. If your Access Card is lost or stolen or if you believe someone else knows your PIN, notify us immediately anytime at 1-877-765-2265. Some safety tips Review our list of basic PIN safety tips to learn how you can reduce your risk of bank card fraud. Fraud is rare but smart is safe Debit card fraud incidents are rare when compared to the volume of transactions. In 2002, Canadians used the Interac Direct Payment Service (debit) nearly 2.5 billion times with virtually no problems. However, the popularity of debit cards has made them a target for criminals. While there have been some cases involving fake terminals that were not connected to the Interac network which did not process transactions, most debit card fraud occurs when criminals obtain a person's PIN through "shoulder surfing" with a hidden camera or by convincing the cardholder to disclose their PIN. So, when you're using your card at an ABM or point of sale (debit), shield or hide the keypad as you enter your PIN. What we're doing about it Manulife Bank employs a fraud specialist to review daily transactions and is trained to recognize account activity anomalies based on known fraud techniques. This individual is also the Bank's liaison with law enforcement and other bank fraud detectives to help catch and prosecute individuals and "fraud rings" whenever possible. 1THE EXCHANGE® and THE EXCHANGE & Design® are registered trademarks owned by Fiserv Inc., licensed for use in Canada by FICANEX Services Limited Partnership. Manulife Bank of Canada is an authorized user of the mark. Manulife Bank is a member of Ficanex which is a limited partnership formed under the laws of the Province of British Columbia. Customers of members are permitted to use any of the ABMs forming THE EXCHANGE network in Canada to do such things as withdraw cash and make deposits from their own accounts without incurring convenience fees, regardless of the financial institution operating the ABM. 2Note: When using your card outside Canada, a convenience fee may be charged when using THE EXCHANGE ABMs, or when making a debit transaction at a vendor displaying the ACCEL logo. Top